Returns & Exchanges Policy
At Sheridan Nurseries, we want you to be completely satisfied with your purchase. If you are not happy with your home or garden items, we offer a straightforward return process within 30 days of purchase with a valid receipt.
Verify Eligibility
Ensure your items are in original, saleable condition and within the 30-day return window; please note that live plants may have specific seasonal warranty conditions.
Gather Documentation
Locate your original register receipt or online order confirmation email to ensure a smooth verification and refund process at the service desk.
Visit a Garden Centre
Bring your items and proof of purchase to any Sheridan Nurseries location, where our guest services team will inspect the product and process your request.
Receive Your Refund
Once approved, your refund will be issued to the original method of payment; please allow 3-5 business days for the transaction to appear on your statement.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing